Privacy policy
Who processes your data
The controller of your personal data is ASIANA -29 EOOD (АСИАНА -29 ЕООД), UIC 204965954, 7A Vasil Levski Square, 8800 Sliven, Bulgaria, which runs the Maison Paw online store at maisonpawcouture.com. For questions about personal data, email ivoivanov.1983@abv.bg.
What data we collect
When you place an order: your name, delivery address or courier office, phone number, email address, the items ordered and the chosen initial. Card payments are processed by the payment service provider of the Shopify platform. Maison Paw does not see or store your card number.
When you write to us through the contact form or by email: your name, your email address and the content of the message.
When you subscribe to our newsletter: your email address.
When you browse the website: technical data about your device and your visit, collected through cookies. Details are in our Cookie policy.
Why we process it
To fulfill and deliver your order, on the basis of our contract with you.
To issue accounting documents and to meet our obligations under tax and accounting law and consumer protection law.
To respond to an inquiry, a return or a complaint.
To send you news about Maison Paw, only if you have given your consent. You can withdraw it at any time through the link in every email.
For statistics and advertising through cookies, only if you have agreed to it in the cookie banner.
Who we share it with
With Shopify, the platform the store runs on, through which orders and payments are processed. With the courier that delivers the order and the service we use to issue waybills. With our accountants. With public authorities when the law requires it.
Shopify may process data outside the European Union. In those cases, the transfer is made with the safeguards provided for in the General Data Protection Regulation, such as standard contractual clauses or an adequacy decision.
We do not sell personal data.
How long we keep it
We keep order data for the periods required by accounting and tax law. We keep messages until the matter is resolved and for up to one year after that. We keep your newsletter email address until you unsubscribe.
Your rights
You have the right to access your data, to rectification, to erasure, to restriction of processing, to data portability and to object. Where processing is based on consent, you can withdraw it at any time.
To exercise your rights, email ivoivanov.1983@abv.bg. We reply within one month.
If you believe your rights have been violated, you can lodge a complaint with the Bulgarian Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, www.cpdp.bg.
Changes
If we change this policy, we publish the new version on this page. Effective from October 10, 2026.