Shipping

We ship with Econt or Speedy, to your address or to a courier office. Speedy and BOX NOW also deliver to parcel lockers. Orders placed by 2:00 PM on a business day ship the same day and usually arrive the next business day. Orders with an initial ship one business day later.

Shipping within Bulgaria is free on orders of 150 € or more. For smaller orders, the shipping cost is shown at checkout.

We deliver to Germany with DHL or Hermes and to Austria with DPD, to your address, usually within 5 to 6 business days. As in Bulgaria, delivery is free on orders of 150 € or more. Smaller orders cost 10.99 € to Germany and 10.49 € to Austria.

We deliver to Greece with ACS, Geniki or ELTA, to your address or to a courier office, usually within 2 to 4 business days (up to 10 for the islands). We deliver to Italy with Poste Italiane, to your address, usually within 4 to 6 business days. Delivery to both is free on orders of 150 € or more. Smaller orders cost 6.49 € to Greece with Geniki or ELTA, 6.99 € with ACS, and 10.49 € to Italy.

We deliver to France with Colissimo, usually within 5 to 7 business days, and to Spain with CTT Express, usually within 4 to 9 business days, to your address. Delivery is free on orders of 150 € or more; smaller orders cost 12.99 € to France and 10.49 € to Spain.

Payment

Orders placed through the site are paid online by card at checkout, or in cash to the courier on delivery.

Returns

You can return or exchange your order free of charge within 14 days. Pieces with an initial cannot be returned, but they can be exchanged for a different size in the same color.

Warranty

Every piece comes with a two-year warranty. If it becomes damaged, we will replace it with a new one.

In the box

Every order arrives in a box tied with a ribbon, ready to give as a gift. Even if it is for you. The box also includes a cotton dust bag.